VRG Components has many years of experience in serving the electronics supply chain and understands the challenges you have in consistently ensuring quality throughout the process. Because of this, our entire process is based upon quality, reliability, and the constant improvement of our process. We do all of this to provide you with peace of mind.
We have dedicated quality personnel on staff, whose primary responsibility it is to ensure we are hitting every possible quality standard our customers expect. All VRG sources undergo a stringent vetting process to work with us. We’re just as strict when it comes to our testing standards, engaging in only the highest-quality component testing from reputable testing organizations.
Our Quality Policy
We strive to achieve the highest level of customer satisfaction by delivering quality products and services, while continually improving our Quality Management System, and being committed to satisfying industry, legal, regulatory, and AS9120B requirements.
Did you know we are ISO 9001:2015 certified?
The International Organization for Standardization, or ISO, is one of the most rigorous standards organizations in the world. The ISO certification process assists companies in developing a management system that aligns quality with their wider business strategy and focuses on risk-based thinking and accountability in their organizational processes.
VRG became ISO 9001:2015 certified in 2020. Our decision to pursue this accreditation demonstrates our commitment to providing high quality electronic components to you as our customer.
“Achieving ISO 9001:2015 certification is the culmination of many months of meaningful work. It demonstrates our commitment to ensuring quality and providing the best possible service to our customers around the world. In the competitive global economy, we feel that this commitment to quality and continuous improvement is essential to building and maintaining strong relationships with our customers and suppliers.”
~ Verena Martin, CEO, VRG Components
Customer-centric Quality Policy
We strive to achieve the highest level of customer satisfaction by delivering quality products and services, while continually improving our Quality Management System.
Our customers depend on us because we:
- Provide components when no one else can
- Are easy to do business with
- Provide value by delivering the highest quality components with the best value
- Have an unmatched supply network of meticulously vetted suppliers
- Offer the highest quality component testing from reputable testing organizations
Above all else, VRG is completely committed to customer satisfaction, has a quality management system in place and has earned an ISO 9001:2015 certification. The International Organization for Standardization (ISO) 9001:2015 is the most updated standard of its kind and focuses on quality management systems and performance. Led by our tenured Quality Assurance Manager, we have structured every process throughout the organization to meet this demanding standard. This significant undertaking decidedly sets us apart.
Thorough In-house Components Inspections Using IDEA-STD-1010
Multiple VRG team members have completed EPTAC’s Counterfeit Components program. This course was developed in partnership with IDEA (Independent Distributors of Electronics Association) and covers counterfeit mitigation and the IDEA-STD-1010 including training in methods for the visual detection of counterfeit and substandard characteristics.
VRG Components has adopted the IDEA-STD-1010 standard as part of its comprehensive quality management system. It is yet another step we take to ensure we provide the highest quality components to our customers.
Member of GIDEP
VRG Components is a proud member of GIDEP – the US Department of Defense Government-Industry Data Exchange Program. This program promotes and facilitates the sharing of technical information between government agencies and industry partners to increase systems safety, reliability, and readiness and to reduce systems development, production, and ownership costs.
GIDEP participating organizations include the U.S. Army, the U.S. Navy, the U.S. Air Force, the Defense Logistics Agency, NASA, the Department of Energy, the Department of Labor, the Department of Commerce, the General Services Administration, the Federal Aviation Administration, the U.S. Postal Service, the National Institute of Standards and Technology, the National Security Agency, the Canadian Department of Defense as well as hundreds of suppliers & industry organization members.
As an active GIDEP member, VRG Components shares and has access to:
- Engineering Information
- Failure Experience Information
- Metrology Information
- Product Information
- Reliability and Maintainability (R&M) Information
- Urgent Data Requests